Introduction
At TekFlox, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform and services.
Information We Collect
– Personal Information: Name, email address, and contact details.
– Account Information: Facebook Page ID, access tokens, user IDs (PSIDs), and permissions granted.
– Usage Data: Logs, IP address, browser type, and usage activity within our platform.
How We Use Your Information
We use your data to:
– Provide and maintain our services
– Connect your Facebook, Instagram, and WhatsApp accounts to our platform
– Enable message reading, automation, and reply features
– Improve our system performance and security
– Comply with legal obligations
Third-Party Integrations
We integrate with third-party services such as:
– Meta (Facebook, Instagram, WhatsApp) – to access and respond to your business messages via API.
– Cloud services and analytics tools to monitor performance and improve features.
We never sell your data.
Data Sharing and Disclosure
We do not share your personal data with third parties except:
– When required by law
– With trusted partners under strict data protection agreements
– For system hosting, monitoring, and operational needs
Data Retention
We retain data only as long as necessary for service delivery or legal compliance. You may request deletion of your data
Your Rights
You have the right to:
– Access the personal data we store
– Request correction or deletion of your data
– Withdraw your consent at any time
You may contact us any privacy-related inquiries.
Data Security
If you have questions or concerns regarding this policy, please contact us.
Changes to this Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated date.